Privacy Policy

Last updated: November 2025

1. Introduction

Welcome to Associate Tutor.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, communicate with us, or use our services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Who We Are

Associate Tutor ("we", "our", or "us") provides educational and training services across the UK.
If you have any questions about this policy or how we handle your data, please contact:

Data Controller: James Consulting Training Ltd
Email: contact@james-consulting.co.uk
Address: Commissioners Building, St Thomas Street, Sunderland SR1 1NW

3. The Data We Collect

We may collect and process the following types of personal information:

Information you provide directly:

Name
Email address
Phone number
Postal address
Professional details (e.g. teaching qualifications, CVs, references)
Payment details (if you purchase training or tutoring services)

Information collected automatically:

IP address
Browser type and version
Device information
Usage data (e.g. pages visited, time spent on our website)

4. How We Use Your Information

We use your data to:

Provide and manage our tutoring and training services
Communicate with you (e.g. about courses, enquiries, invoices)
Process payments and issue receipts
Improve our website and services
Comply with legal or regulatory requirements

We will only use your personal data when we have a lawful basis to do so, such as:

Your consent
To fulfil a contract
To comply with a legal obligation
For our legitimate business interests

5. How We Store and Protect Your Data

Your information is securely stored on encrypted systems and protected by access controls.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

When data is no longer needed, it is securely deleted or anonymised.

6. Sharing Your Information

We may share your data with:

Trusted third-party service providers (e.g. IT support, payment processors, course platforms)
Regulatory or law enforcement bodies when required by law

We will never sell or rent your personal information to third parties.

All third parties we work with are required to maintain confidentiality and data protection standards consistent with UK GDPR.

7. Your Data Protection Rights

Under UK data protection law, you have the right to:

Access – request a copy of your personal data
Rectification – correct any inaccurate or incomplete data
Erasure – request deletion of your personal data
Restriction – limit how we process your data
Objection – object to certain types of processing
Data portability – request your data in a transferable format

If you wish to exercise any of these rights, please contact us at [Insert contact email].

If you are not satisfied with our response, you can make a complaint to the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

8. Cookies

Our website may use cookies to enhance your browsing experience and collect anonymous usage data.
You can set your browser to refuse cookies or alert you when cookies are being sent.

For more information, see our Cookie Policy (if applicable).

9. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted at the top.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

Associate Tutor c/o James Consulting Training Ltd

Email: contact@associate-tutor.co.uk
Address: Commissioners Building, St Thomas Street, Sunderland SR1 1NW